1. Introduction

Welcome to Rummy 365 ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rummy-365.co or use our online rummy gaming platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy complies with applicable data protection laws and regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, use our services, or communicate with us. This information may include:

  • Name and contact information (email address, phone number)
  • Date of birth and age verification details
  • Address and location information
  • Payment and banking information for transactions
  • Government-issued identification documents for verification
  • Profile information and preferences

2.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information about your device and usage patterns, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • Pages visited and time spent on our platform
  • Referring website information
  • Gameplay data and statistics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Account Management: Creating and maintaining your user account, verifying your identity, and providing customer support
  • Service Delivery: Providing our rummy gaming services, processing transactions, and managing your gameplay
  • Security and Fraud Prevention: Detecting and preventing fraudulent activities, ensuring platform security, and protecting user accounts
  • Communication: Sending important updates, notifications, promotional offers, and responding to your inquiries
  • Legal Compliance: Complying with applicable laws, regulations, and legal obligations
  • Analytics and Improvement: Analyzing usage patterns to improve our services, develop new features, and enhance user experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support
  • Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and the safety of our users
  • Business Transfers: In connection with any merger, acquisition, or sale of assets, where user information may be transferred as part of the business assets
  • Consent: When you have given us explicit consent to share your information for specific purposes

5. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • 256-bit SSL encryption for all data transmission
  • Secure servers with regular security updates and monitoring
  • Access controls and authentication systems
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and privacy practices
  • Incident response procedures for potential security breaches

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Account information is typically retained for the duration of your account's existence plus a reasonable period thereafter for legal and business purposes.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal and business requirements
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to certain processing activities, such as marketing communications
  • Withdrawal of Consent: Withdraw consent for processing based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our platform.

9. Third-Party Links

Our platform may contain links to third-party websites or services. This privacy policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Email: [email protected]

Address: Rummy 365 Privacy Team, India

Phone: Available through our support center