Customer Support
We're here to help you with any questions or concerns about your Rummy 365 experience.
How Can We Help You?
24/7 Live Chat Support
Get instant help from our experienced support team through our live chat feature. Our representatives are available around the clock to assist you with any questions or issues you may have.
Live chat is the fastest way to get help with account issues, payment problems, or general questions about our rummy platform. Simply click the chat icon on our website to start a conversation.
Start Live ChatEmail Support
For detailed inquiries or when you need to share documents, email support is your best option. Our support team typically responds to emails within 2-4 hours during business hours.
When contacting us via email, please include your username and a detailed description of your issue to help us assist you more effectively.
Send EmailCommon Support Topics
Account Issues
Login problems, password reset, account verification, and profile management assistance.
Payment & Transactions
Deposit and withdrawal support, payment method issues, and transaction history inquiries.
Gameplay Support
Game rules, technical issues, tournament information, and fair play concerns.
Technical Support
Browser compatibility, mobile app issues, and platform performance problems.
Security & Safety
Account security, fraud prevention, and responsible gaming tools and resources.
General Inquiries
Platform features, promotions, policies, and any other questions about our services.
Contact Information
Support Hours
Live Chat: 24/7 Available
Email Support: 24/7 (Response within 2-4 hours)
Phone Support: Available through live chat
Response Times
Live Chat: Immediate response
Email: Within 2-4 hours
Complex Issues: Within 24 hours
Get in Touch
Email: [email protected]
Live Chat: Available on our website
Help Center: Comprehensive FAQ section
Social Media: Follow us for updates and announcements
Quick Help Resources
Account & Login
Payments & Withdrawals
Need Immediate Assistance?
Our support team is standing by to help you with any questions or concerns. Don't hesitate to reach out - we're here to ensure you have the best possible experience on Rummy 365.